Elegant Bride is permanently closed for business.
As mentioned, we are in the process of working with our suppliers to obtain a status update on all gowns. We have not confirmed our official course of action with our suppliers yet. However, we have been told that customer service lines at some suppliers are directing customers to other local retailers. We cannot confirm this course of action yet.
Those customers that have filled out the contact form on our website for proof of claim will be hearing from a business representative within the next 1-2 weeks with next steps once our suppliers have confirmed course of action.
All customers regardless of status should complete this form to start the process of formal communication. Existing merchandise in the store that is paid in full will be shipped to the address on file within the next 2-4 weeks.
Our sincerest apologies for the stress this has caused many families. As stated, increased financial strain due to a rapidly changing retail environment has led us to this position and we are deeply sorry.